How Do I Cancel My Subscription?
All subscription fees are charged automatically on a recurring basis until you cancel your subscription (both month-to-month and pre-paid plans). You may cancel your subscription by submitting a cancellation form here.
Please keep in mind that you are solely responsible for properly cancelling your account. You must submit a cancellation form before the payment due date to avoid being charged. Sending an email, returning the device, or uninstalling the BACtrack View Enterprise App will not trigger a cancellation - you must submit a cancellation form to cancel your subscription.
NOTE: BACtrack View Enterprise does not refund or prorate unused portions of a subscription. This means that if you cancel your subscription, it will no longer auto-renew, but you will retain access until the end of your subscription period.